Facebook shares drop more than 5% amid complaints and network instability – Prime Time Zone

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Papers register fall on the eve of testimony by a former employee who revealed irregularities in the company’s management

IGOR DO VALE/ESTADÃO CONTENTFacebook services show instability on Monday

The actions of the Facebook operate in sharp fall this Monday, 4, amid instability of the social network systems, which also include WhatsApp and Instagram. At around 4:10 pm, the company’s papers recorded a 5.07% indentation in Nasdaq, the stock exchange that concentrates the largest technology companies in the United States. The drop, however, is mainly motivated by reports of irregularities in the social network’s internal policy. Documents pointing to the company’s misconduct were revealed by former product manager Frances Haugen. In an interview with the program “60 Minutes“, released this Sunday, 3, the woman classified the company’s actions as “a betrayal of democracy”. She is due to testify to the US Congress this Tuesday, 5.

Users of Whatsapp, Instagram and Facebook reported by other social networks on Monday instability on the platforms in the early afternoon. According to the “downdetector” website, which monitors adverse events on digital platforms around the world, more than 27 thousand problems were reported on WhatsApp do Brazil between 12:00 and 13:00. There are also reports of increased complaints in countries such as the United States, Belgium and Japan. The graphs of other domain sites owned by Mark Zuckerberg’s company also showed an increase in complaints in the last minute. The volume of accesses on the platform that monitors complaints was so large that the DownDetector website itself also showed instability.

Among the most complaints from users are the inability to send or receive messages, photos and audios. On Instagram, many receive the message that “the feed could not be updated”. Within minutes, the term “WhatsApp” became one of the most talked about topics on Twitter, with nearly 1 million mentions on the social network. THE Young pan contacted the press office of Facebook, which did not detail the reason for the fall. “We are aware that people are having difficulty accessing our apps and products. We are working to get everything back to normal as soon as possible,” he said in a statement. Almost an hour after registering the first problems on the platforms, WhatsApp used Twitter to send a message to its users: “We are aware that some people have problems with WhatsApp right now. We are working to bring things back to normal and we will provide new information here as soon as possible.” Instagram also spoke out about the “problem” in the networks. “Be patient with us, we are working on it”, says an excerpt of the positioning in English.