Procon-SP notifies Facebook, which can be fined R$ 10 million

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According to Procon, if the problem on Facebook was not caused by an external event, there may be liability

O São Paulo Procon notified the Facebook in Brazil to explain the failure that left the company’s services down last Monday (4). WhatsApp, Facebook and Instagram, members of the same company, were not working for more than six hours.ebc Procon-SP notifies Facebook, which can be fined R$ 10 millionebc Procon-SP notifies Facebook, which can be fined R$ 10 million

According to the consumer protection agency, if the problem was not caused by an external event, beyond the company’s control, there may be liability.

“Procon-SP intends to identify the causes of the general breakdown and punish companies with fines in excess of R$ 10 million, unless there is a fortuitous event, external and uncontrollable, and thus establish responsibilities for future individual remedial actions”, said the Director of Procon, Fernando Capez.

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