WhatsApp, Instagram and Facebook start coming back after hours of downtime

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O WhatsApp, O Instagram it’s the Facebook, all belonging to the empire of Mark Zuckerberg, began to have operations normalized around the world around 18:45 GMT, after a six-hour break that brought instability to the group’s social networks on Monday, 4. Through from platforms like Twitter, users have reported problems, saying they couldn’t access the service. In addition to the app, the web version also has problems connecting with the mobile device. During the crash, Zuckerberg had an estimated $5.9 billion loss on his personal fortune.

The instability is also affecting platforms and services that use Facebook login, such as games.

According to the website Down Detector, known for pointing out flaws in internet services, the problem was not restricted to Brazil: there were reports of instability in several regions of the planet, including Latin America and Europe. The failures started around 12:20 (GMT). The report made contact with the company, which said it was investigating the problem.

In a message, the company said: “We are aware that people are having difficulty accessing our applications and products. We are working to get everything back to normal as soon as possible.” It’s the same message repeated by the company on Twitter.

At 5 pm Mike Schroepfer, CTO of Facebook, said: “Our sincere apologies to all those affected by the disruption of Facebook services at this time. .

Some experts already say that this is a DNS-like problem, a failure in the company’s server. This means that when the user searches for the domain of the websites – or accesses them through the applications – it is as if that address could not be found on the internet. After almost five hours of interruption, the American newspaper The New York Times claimed that Facebook was sending a team to try to recover the systems manually.

For the professor of Computer Science, Rodrigo Izidoro Tinini, from Centro Universitário FEI, the possible problem in the DNS can justify the drop. Like a translator, the DNS (Domain Name System) transforms the website address we are looking for into an internet search code related to your domain.