With an investment of R$ 70 billion, 99 reduces crimes against drivers by up to 66%

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Investing in security is a key issue for per-application transport companies. In order to avoid fraud (and damage) for drivers and users, 99’s strategy is to invest as much as possible in artificial intelligence software that can minimize the risk based on continuous learning. With BRL 70 billion of investment in this area in the last two years and two applications launched at the end of 2020, the company is already experiencing a significant reduction in occurrences in 2021. reported crimes against drivers dropped by as much as 66%.

The company carried out an analysis by state in which it operates in the country and, in all of them, there was a decrease in the number of occurrences. The greatest reduction was found in the large northern river, but three other states had a halving of crimes committed: Roraima (-57%), Sergipe (-51%) e Minas Gerais (-49%).

São Paulo and Rio de Janeiro are towards the end of the queue, with a reduction of 26% and 30%, respectively. The smallest reduction was found in Bahia, with -19%. Analyzing the country as a whole, the overall drop was 20%.

See the list below, state by state:

  • Rio Grande do Norte: 66% reduction
  • Roraima: 57% reduction
  • Sergipe: 51% reduction
  • Minas Gerais: 49% reduction
  • Rondônia: 45% reduction
  • Acre: 37% reduction
  • Rio de Janeiro: 30% reduction
  • Espírito Santo: 29% reduction
  • Amapá: 28% reduction
  • São Paulo: 26% reduction
  • Paraíba: 31% reduction
  • Alagoas: 20% reduction
  • Bahia: 19% reduction

“Drivers are the biggest victims of violence in app racing, and it was with this in mind that we developed artificial intelligences that especially protect drivers,” he says. Tatiana Valle, Director of Security at company 99, a Didi company in the country. “They are most responsible for the reduction.”

In detail, the Hercules artificial intelligence checks patterns of risky behavior and only releases it after the passenger has been validated, and Cubo acts to prevent drivers from being directed to areas with signs of violence.

Among the features most requested by drivers — newly added — are more passenger information, with 45% of requests, and improvement in risk areas, with more than half of requests from drivers (54%).

In the testing phase, artificial intelligences had shown the potential to reduce 63% of serious occurrences, according to tests conducted under the methodology of 99 and reached the national level only earlier this year. Both rely on human review to check for possible errors in the model on a daily basis and were developed in collaboration between the teams from Brazil and China.