Al-Mansour Automotive Company, the exclusive agent of the brand (Opel) in the Egyptian market, revealed the availability of the replacement system for its cars, “Opel Astra Turbo”, after problems faced by users of this car.
The 2021 Opel Astra is available in the local market with a 1.4-liter four-cylinder turbo engine with 140 horsepower, and is linked to a 6-speed automatic transmission.
The company is committed to the procedures for updating the electronic control unit program for the engine, which has been done so far for part of the cars it has, and will complete it within the next few weeks for all cars. The company assures clients that it will continue to support clients; So that all cars regain their high performance.
The company offers an offer to the first car owner to guarantee the value of the car at 70% of its purchase price after the lapse of three years, and within three and a half years or a consumption of 90,000 kilometers, in the event that the customer wishes to replace it with another car of the (Opel) or (Peugeot) model. ), subject to the following conditions:
1 – The periodic maintenance of the car should be carried out at the service centers of Al-Mansour Motors Company or its authorized agents, according to the maintenance stops as specified by the company that produced the car.
2 – The car has not been in major accidents.
3- The owner shall bear the registration and ownership transfer fees for Al-Mansour Motors Company, for example, “in the event that the customer purchased his 1.4-liter Opel Astra Turbo, model 2019 in December 2019 at an amount of 320 thousand pounds, and accordingly, after three years or a consumption of 90 thousand kilometers ( Whichever comes first), Al-Mansour Automobiles will offer him a replacement value of 225 thousand pounds in exchange for his purchase of a car from Al-Mansour Motors once he fulfills the aforementioned conditions.
Second: A special discount on spare parts and repair products:
All owners of the 1.4 liter Opel Astra Turbo enjoy a special discount for two years from the date of this announcement, 15% on spare parts, and 10% on repair manufacturers in all service centers of Al-Mansour Automotive Company or its authorized agents, and this applies to conducting periodic maintenance and all repairs alike. , and that the logic of the full appreciation of customers.
The company stated that if promotional programs are announced for maintenance activities during the two-year period, the customer will enjoy the best discount rate for him from either of them. Where it is not permissible to combine the two features at the same time.
The company confirmed that it is doing its best at all levels to repair cars, whether by completely changing the engine, when necessary, or changing the bass crew, according to the instructions of the Consumer Protection Agency, until the completion of the repair of the car and restoring its high performance rate.
The company provides support to the affected customers until the car is repaired by providing a means of transportation by “renting a car” or providing a daily cash allowance of 500 pounds to be paid in advance every 14 days to arrange a suitable means of transportation with the knowledge of the customer or extending the warranty period on the engine against this type of vehicle The faults range from 3 years/100,000 km to 5 years/150,000 km for 2019-2020 models, while 2021 models are already covered by the same conditions.
The company offered to provide free maintenance on all periodic maintenance for a year from the date of delivery of the car after repair.
She indicated that after the end of the free maintenance period during the first year after the repair, customers will enjoy a special discount on spare parts and repair workmanship during the second year.
The company stated, in a statement, that the program to replace the 1.4-liter Opel Astra Turbo car under repair with a new one of a new model of “Opel, Peugeot, Chevrolet, MG” came to allow the customer to exchange his car under repair, with another new car, and the value will be determined Replacement car based on the model year and kilometer, the condition of the car in terms of meeting the following conditions:
1- The periodic maintenance of the car has been carried out at the service centers of Al-Mansour Automotive Company or its authorized agents, according to the maintenance timings as specified by the company.
2- The car has not been in major accidents.
3- The owner shall bear the registration and ownership transfer fees for Al-Mansour Motors Company.
4- In the event that the customer does not want to offer the replacement, his car will be repaired and delivered to him, and in the event that the customer continues to keep his car after repairing it, then the 3-year / 90,000 km confirmed replacement program will still be available to him as the first owner and his choice to replace his car with a new one .
5- The customer’s daily cash exchange will stop once his old car is replaced with a new one, starting from the date of receiving the new car.
6- This offer is not available for customers whose cars have not been damaged as a result of engine failure.
The article “Al-Mansour Automobiles” begins the “Opel Astra Turbo” replacement program was written in Al Borsa newspaper.