Failure to issue the document could prevent international travel by Brazilians who were immunized by the heterologous scheme, authorized by the Ministry in July
People who have received immunization against Covid-19 heterologous, that is, who completed the scheme with vaccines from different manufacturers, report not being able to issue the national vaccination certificate, made available by the Ministry of Health through the Connect-SUS. The vaccines interchangeability scheme, however, was recommended by the folder itself on July 27, 2021. “In general, the interchangeability of Covid-19 vaccines is not recommended, however, in situations of exception, where it is not possible to administer the second dose of the vaccine with a vaccine from the same manufacturer, either due to specific contraindications or due to the absence of that immunizing agent in the country, a vaccine from another manufacturer may be administered”, says the technical note. THE Young pan contacted the Ministry of Health, but, until the publication of this report, there was no response.
Natália Borges and her husband, who have a trip scheduled to Dubai, in the United Arab Emirates, fear they will not be able to board due to the lack of a vaccination certificate. That’s because he received the first dose of AstraZeneca, but he had to complete the vaccination schedule with the Pfizer. “He took the first dose from AstraZeneca and the second from Pfizer and does not have the possibility of issuing the international certificate. We have a trip scheduled for 10/23 and there is no answer or solution for the case”, complains Natália, who managed to obtain the document for having taken the single dose of Janssen. In Brazil, the lack of doses of AstraZeneca, in the first weeks of September, caused several cities to start offering the second application with Pfizer so as not to delay the immunization.
The same happened with Kátia Freitas, 42 years old. To solve the problem, she contacted the ConnectSUS Contact Us, but got no response. “In the application there is really no way to solve it, as the certificate ‘button’ does not appear when you click on the doses. To try to solve it, I opened a call in Contact Us from the ConnectSUS application itself. They gave me a call number and forwarded it to the service team. So far, I have not had an answer”, he says. The economist had bought a ticket to Germany from Sept. 18 to Oct. 2, but canceled. In addition to the lack of proof, she also chose to wait for the pandemic situation to stabilize. Kátia, however, has another trip scheduled in January and fears that the absence of the certificate will prevent her from boarding. “I hope that by then the system will issue the certificate in English and also that the US will accept this type of vaccination [heteróloga], because although it is quite common in Europe and Canada, I don’t know how it will be in the US”, he points out.
How to issue a vaccination certificate?
To issue the national vaccination certificate, the individual must access the ConnectSUS website or app, available on the Play Store (Android) and the Apple Store (IOS). When logging in, it is possible to access the history of exams, consultations and services of the Health Unic System (SUS). In the “vaccines” field, the platform provides information about the immunizing agent against Covid-19 applied, such as the date of vaccination and the manufacturer. By clicking on the “second dose” field, the user will be able to obtain the document from a link at the bottom of the site. ConnectSUS provides the possibility to issue the certificate in Portuguese, English and Spanish.